Direct mail – be first past the post!

Direct Mail by Ryall Marketing Agency Watford London

Rumours that direct mail is dead are premature…

Direct mail is still a very effective part of the sales toolkit!

But none of my competitors use it, I hear you cry… and it’s expensive – have you seen the price of stamps!

As people get fewer and fewer letters these days (and they have an inbox which is overflowing with junk), so when someone bothers to send you a real letter, addressed to you personally, you are likely take notice. Well, your prospects are people, and are likely to notice if you take the trouble to send them something relevant, interesting and personal to them.

What makes Direct Mail work?

To put it in a nutshell, start off by sending it to the right person! If a letter is personalised, and the recipient has a need for your service, it is highly likely they will read your letter!

  • Emails are cheap to send, but not usually very effective.
  • Open rates for letters are very high… unlike emails!
  • Direct mail is a no-brainer if it gets people to buy from you! (and your margin is reasonable)

Double your response rates!

There are lots of ways of increasing your response rate. Many methods will over double your response rate – often by making very small changes in what you’re doing. Here are a few ideas:

  • Personalise the letter (people look at their own name more than once – make sure it is right!)
  • If you can, acknowledge how you know them or their purchase history
  • Use a PS (it is usually read before the main paragraph!)
  • Engage by using ‘you’ copy and writing about the client’s needs
  • Include an attributed testimonial
  • Use a client story to illustrate your credibility
  • Include an offer or compelling message to read it
  • Use bullet points to add emphasis
  • Follow-up with an email, telephone call or another letter
  • Ensure you are writing to the right person – do your research first!

Need help getting it right?

Nicola Ryall, director of Ryall Marketing, has worked in direct for over 30 years, including being responsible for the effective American Express DM campaigns, sending out over 18 million letters per annum! All of which were measured and produced an effective return on investment!

If you would like Nicola to help you with your direct mail, then please call her on 01923 286 999 or email her at

direct mail from Ryall Marketing digital Marketing Watford, specialising in web design for SMEs.

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